How can we help you?
Find answers to common questions, troubleshoot issues, and learn how to get the most out of Flashend.
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Uploading Files
Learn how to upload, organize, and manage your files in Flashend.
Sharing & Collaboration
Share files securely and collaborate with team members.
Security & Privacy
Understand how we protect your data and ensure privacy.
Mobile App
Get help with our mobile applications for iOS and Android.
Billing & Accounts
Manage your subscription, payment methods, and account settings.
Troubleshooting
Solve common technical issues and error messages.
Frequently Asked Questions
How much storage space do I get with the free plan?
Our free plan includes 5GB of secure storage. You can upgrade to Premium for 2TB or Pro for 5TB of storage.
What file types can I upload to Flashend?
You can upload any file type including documents, images, videos, and archives. There are no restrictions on file types, but we do have a 10GB file size limit for individual files.
How secure is my data on Flashend?
We use end-to-end encryption for all files in transit and at rest. Our security measures include TLS 1.3 encryption, two-factor authentication, and regular security audits.
Can I recover deleted files?
Yes! Deleted files are moved to trash and kept for 30 days before permanent deletion. Premium and Pro users have extended trash retention periods.
How do I share files with people who don't have Flashend accounts?
You can create shareable links with customizable permissions. Set expiration dates, password protection, and download limits for enhanced security.
Popular Help Articles
Getting Started with Flashend
A beginner's guide to setting up your account and uploading your first files.
Maximizing Your Storage Space
Tips and tricks for organizing files and optimizing your storage usage.
Advanced Sharing Settings
Learn about advanced sharing options, permissions, and collaboration features.